Support

Email Support

If you have questions or suggestions, please send a message to . I will answer as fast as possible, normally within one day. Please make sure that I can reply to you and that your spam filter does not block mails from *@subclassed.com. If you get no answer within 48 hours, don’t hesitate to write me again. It’s possible that your ISP blocks mails from my email server. I will reply to your message using an alternate mail server in this case.

Please understand that I cannot provide phone support.

FAQ

What about product updates?

If you purchase a product you will get a lifetime account on this website. You can login at any time to download the latest version of the software.

I have a question regarding my purchase.

Please note that I’m not selling my software directly. If you purchase a license you will purchase it from ShareIt!, a service provider that is specialized in selling software over the Internet. ShareIt! as the seller will provide you with any assistance regarding to your payment. However, if you have a technical question or suggestion please .

I found some links to a product on this site that led to websites that don't appear to exist.

This website is the successor of the old software.dibomedia.de domain. The software.dibomedia.de domain was closed down and taken out of the DNS (which is beyond my control, so I cannot provide redirects to this website).