Support

Email Support

If you have a product-related question for an app that you've already purchased, please choose “Submit Support Enquiry” from the app's “Help” menu (assuming you have the latest version installed). Otherwise, send a message to .

I will answer as fast as possible, normally within one day. Please make sure that I can reply to you and that your spam filter does not block mails from *@subclassed.com. If you get no answer within 48 hours, don’t hesitate to write me again. Maybe your ISP has blocked messages coming from my email server. I will then reply using an alternate email address.

I'm located in Germany, timezone is Central European Time. Current local time is 02:39AM

Please understand that I cannot provide phone support.

Product-related questions and answers