If you have questions or suggestions, please send a message to . I will answer as fast as possible, normally within one day. Please make sure that I can reply to you and that your spam filter does not block mails from *@subclassed.com. If you get no answer within 48 hours, don’t hesitate to write me again. It’s possible that your ISP blocks mails from my email server. I will reply to your message using an alternate mail server in this case.
I'm located in Germany, timezone is Central European Time. Current local time is 01:57PM
Please understand that I cannot provide phone support.
This should not happen but nobody is perfect. If you encounter a crash please with your purchase receipt from Apple OR a zipped copy of the Export Address Book app attached to your message. It's likely that the bug has already been fixed, so that I can give you a fixed version of the app. It is also extremly helpful to provide crash reports:
This happened because you tried to launch the wrong app ;-). You have purchased "Export Address Book", not "Address Book Exporter", which was discontinued by the developer and does not work on Intel Macs.
Export Address Book can generate native Excel files out of the box. However, click here for a detailed instruction on how to import a CSV file properly into Excel.
I have tested the app with 12.000 contacts and it worked with a MacBook Pro from 2009.
Please note that I’m not selling my software directly. Apple – as the seller – will provide you with any assistance regarding to your payment. However, if you have a technical question or suggestion please .