Backup Contact Pictures Support FAQ
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Apparently, you accidentally have denied the app to access your contacts. Click here for instructions to fix this.
If the app suddenly fails to launch without further notice or if you get an error alert, saying that the app is damaged and needs to be reinstalled from the Mac App Store, then restart your Mac. Then launch the Mac App Store and sign in. If the problem still exists, move the app to the trash, then empty the trash. Launch the Mac App Store again, click on the "Purchased" icon in the window's title bar and reinstall the app from there.
If you encounter a crash please try to provide a crash report:
- In the Finder, hold down the option key (=alt) on your keyboard and choose "Library" from the "Go" menu in the menubar
- Open the folder called "Logs"
- If you see a folder "DiagnosticReports" please open it and search for any files related to Backup Contact Pictures. If there are any, please mail them to appsupport (ät) subclassed (döt) com.
Please note that I’m not selling my software directly. Apple – as the seller – will provide you with any assistance regarding to your payment. However, if you have a technical question or suggestion please contact me.