Importer for Contacts Support FAQ

Importer for Contacts

Convert Excel and CSV files to vCards with much more options than Apple Contacts does offer.

Current version: 1.5.1 · Last update: 2020-01-16 · Requirements: macOS 10.12 ➔ 10.15

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Importer for Contacts Support FAQ

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After importing contacts into a macOS Server CardDAV account, all imported contacts and groups were duplicated!

The reason of this behaviour is unknown, apparently it's a bug in macOS Server. Use the app’s vCard conversion feature instead.

UPDATE: This issue seems to be fixed by Apple in macOS 10.13.x / macOS Server 5.5

Importer for Contacts does not launch anymore

If the app suddenly fails to launch without further notice or if you get an error alert, saying that the app is damaged and needs to be reinstalled from the Mac App Store, then restart your Mac. Then launch the Mac App Store and sign in. If the problem still exists, move the app to the trash, then empty the trash. Launch the Mac App Store again and reinstall the app.

Importer for Contacts crashes every single time I use it! Please help!

If you encounter a crash please try to provide a crash report:

In the Finder, hold down the option key (=alt) on your keyboard and choose "Library" from the "Go" menu in the menubar
Open the folder named "Logs"
If you see a folder "DiagnosticReports", please open it and search for any files related to Importer for Contacts. If there are any, please send them to appsupport@subclassed.com.

I have a question regarding my purchase.

Please note that I’m not selling my software directly. FastSpring and Apple – both do act technically and legally as the seller – will provide you with any assistance regarding to your payment. However, if you have a technical question or suggestion please contact me.