Support

Answers to the most common Export Calendars Pro questions. Can't find what you're looking for? Use the "Contact Developer" option in the app's Help menu, or write to .

I bought the app from the Mac App Store, but the download fails with an error message.

Please delete any downloaded trial version of Export Calendars Pro from your Mac, even if it's in the Downloads folder or on your desktop, and then restart your Mac. Sometimes the Mac App Store gets confused because it thinks the app is already installed.

Under macOS 14 Sonoma my calendars are not displayed

With Sonoma, Apple introduced a two-level access mode for third-party apps to calendars. Open System Settings and under Privacy & Security > Calendars > Export Calendars Pro > Options, make sure "Full Calendar Access" is selected.

An update of Export Calendars Pro for macOS 14 Sonoma supports the new access modes directly in the app.

Does Export Calendars Pro work with BusyCal, Fantastical or similar calendar apps?

Export Calendars Pro uses a dedicated Apple API to access calendar data. Only calendars and event properties supported by Apple's Calendar app can be exported, so the app works with third-party calendar apps to some degree:

• Events from any shared calendar source that Apple Calendar and the third-party app both support (iCloud, macOS Server, Google Calendar, CalDAV) are accessible within Export Calendars Pro. Those calendars must be set up and enabled in Apple Calendar even if you don't use it otherwise.
• Events added to local calendars of the third-party app (the "On My Mac" section in BusyCal, for example) are not accessible within Export Calendars Pro.
• Custom/non-standard properties like BusyCal tags are not accessible within Export Calendars Pro.

When exporting events, the exported dates and times are wrong for certain events!

Most likely, the "wrong" time zone (almost always GMT/UTC) is tied to those events, presumably without your knowledge. Often there's also no time zone set on the event, so Apple Calendar assumes GMT and passes this on to Export Calendars Pro.

Solution: in your export template, open the format menu for every date/time field and set the time zone mode to "Use current time zone".

Hint: to check or edit the time zone of an event in Apple's Calendar app, time zone support has to be enabled first — choose Advanced > Turn on time zone support in Calendar's preferences.