For macOS
Importer for Contacts
Convert Excel and CSV files to vCards with much more options than Apple Contacts does offer. Full privacy, no subscription.
In-App Purchase Issues
If you’re having trouble completing an In-App Purchase in Importer for Contacts, here are some steps to try.
Common solutions
- Check your internet connection – In-App Purchases require a stable connection to Apple’s servers.
- Sign in to the App Store – Open the App Store app and make sure you are signed in with your Apple ID.
- Restart the app – Quit Importer for Contacts completely and reopen it.
- Restart your Mac – Sometimes a reboot resolves temporary issues with Apple’s purchase system.
- Check for macOS updates – Make sure your macOS is up to date.
Already purchased?
If you have already purchased the full version, use Restore Purchase in the app to re-activate it. This is especially useful after reinstalling the app or setting up a new Mac.
Still having issues?
If none of the above steps resolve the issue, please send a support request via the app’s Help menu.