To submit a support request for an application you already have installed on your Mac (including trial versions), choose "Submit Support Request" from the application's Help menu. This will create a new message in your email application, pre-filled with important information such as the version numbers of macOS and the application. For other questions or if an application crashes so that you cannot use the "Submit Support Request" feature, send a message to .
Please understand that support requests may be deferred or even ignored if they are not made via the “Submit Support Request” function built into the app.
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Please note that I cannot provide phone support.
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